For families · 3 min read
Start with everyday life
What would you like to understand better? It may be how your child approaches reading, stays with an activity or follows a sequence of instructions. Describe what you notice in ordinary situations rather than trying to find the perfect label.
You do not need to have all the answers before contacting ReadON. The first conversation is a chance to explain your goals and ask about the available options.
Explain the support already in place
Let the team know whether your child is working with a teacher, therapist or other professional. ReadON is intended to complement appropriate support, and the starting point should reflect that wider picture.
Use the first conversation to ask how a provider would check suitability. An online enquiry should not include diagnostic reports or detailed health records; agree an appropriate way to share any information that is needed.
Think about the practical commitment
For at-home participation, an adult needs to support the sessions. You will also need an appropriate computer, a mouse, keyboard, over-ear headphones and a reliable internet connection.
Ask how the programme will fit the family’s week, when professional guidance is provided and what to do if the participant needs a break or a change to the schedule.
Leave with a clear next step
Before enrolling, ask for the programme outline and written fees. Check what is included, how progress will be reviewed and who to contact with questions. A useful first conversation should leave you clearer about the next step, without pressure to decide immediately.
General information about ReadON programme participation. Individual suitability and professional advice remain important.
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